ben77 Terms and Conditions

ben77 is an online gaming and entertainment platform for Bangladesh. These terms and conditions ("Terms") form a legal agreement between ben77 and each user ("you" or "member") who uses its services. When you visit the ben77 website, register an account, or use any service, you are considered to have fully accepted these Terms.

These Terms apply together with our Privacy Policy, Responsible Gaming Policy, and the rules of any promotional offers we run. If you do not agree with these Terms, please refrain from using the platform.

To create and use an account on ben77, you must meet the following conditions:

• You must be at least 21 years old. This platform is strictly prohibited for minors.
• You must operate the account in your own name and with your own funds — not on behalf of any third party.
• You are legally capable and have the authority to enter into this agreement without any legal restriction.
• Each user may register only one account. Creating multiple accounts is strictly prohibited.
• All information provided at the time of registration must be truthful, accurate, and complete.

2.1 Registration Process

To create an account on ben77, you must provide accurate personal information and choose a strong password. It is your responsibility to complete the verification process after registration.

2.2 Account Security

It is your responsibility to keep your login credentials (email, password) completely confidential. If you notice any unauthorized access or suspicious activity on your account, notify our support team immediately via 24/7 live chat. ben77 is not responsible for any loss resulting from sharing your credentials with a third party.

2.3 Identity Verification (KYC)

ben77 may request identity verification when necessary to ensure fair play and platform security. You are required to cooperate with our reasonable verification requests. Failure to complete verification may result in temporary or permanent suspension of the account.

3.1 Minimum Transaction Limits

• Minimum Deposit: ৳500 (per method)
• Minimum Withdrawal: ৳800
• Standard Withdrawal Time: 10–45 minutes

3.2 Accepted Payment Methods

ben77 currently supports the following payment methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer

You must use a payment account registered in your own name only. Funds sent from third-party accounts will be rejected.

3.3 Withdrawal Conditions

Before processing a withdrawal request, we confirm whether the wagering requirements for any related bonus have been met. Withdrawals cannot be processed if the wagering on any active bonus is incomplete. ben77 reserves the right to temporarily hold any withdrawal if fraudulent activity is suspected.

4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit up to ৳20,000. A minimum deposit of ৳500 is required to receive this bonus.

• Wagering Requirement: The bonus amount must be wagered 25 times before withdrawal.
• The bonus balance cannot be withdrawn directly — only winnings earned after completing the wagering requirement are withdrawable.
• ben77 reserves the right to modify or cancel the bonus program at any time.

4.2 Bonus Abuse Prohibited

Creating multiple accounts to claim bonuses, bonus laundering, or attempting to earn bonuses through any fraudulent method is strictly prohibited. If such activity is detected, the account will be terminated and all bonuses and winnings will be forfeited.

5.1 General Gaming Terms

All games on ben77 are operated in a fair and transparent manner. We work with SSL encryption and reliable game providers to ensure fair play.

• Game results are determined in real time — there are no predetermined outcomes.
• In the case of incomplete rounds due to technical errors or disconnection, the decision of ben77 management is final.
• Using bots, automated software, or algorithms to play games is strictly prohibited.

5.2 Betting Terms

All bets are placed from real money account balance or bonus balance. Once a bet is confirmed, it cannot be changed or cancelled unless a technical issue is proven.

ben77 has five VIP tiers, with weekly cashback benefits increasing at each level:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.3% weekly cashback
• Gold — up to 0.5% weekly cashback
• Platinum — up to 0.6% weekly cashback
• Diamond — up to 0.8% weekly cashback

Advancement through VIP tiers depends on your regular gaming activity and engagement on the platform. ben77 reserves the right to reassign or downgrade any member to any tier at any time.

The following activities are strictly prohibited on the ben77 platform:

• Any attempt at money laundering or processing illegal funds
• Creating or operating multiple accounts
• Operating an account using another person's identity
• Using bots or automated software
• Attempting to infiltrate or hack the platform's software
• Harassing or engaging in offensive behavior toward other members
• Abusing the bonus system or attempting to circumvent its terms
• Depositing funds obtained from illegal sources

8.1 Suspension by ben77

ben77 reserves the right to suspend or close any account without prior notice in the following circumstances:

• If evidence of a terms violation is found
• If fraudulent activity is detected on the account
• If it is proven that registration was done with false information
• If evidence is found that the member is a minor
• At the direction of a regulatory or legal authority

8.2 Closure by Member

You may request to close your account at any time by contacting our support team. Pending bets will be settled before closure and any eligible balance will be returned.

ben77 gives the highest priority to responsible gaming. We believe gaming is a form of entertainment — not a source of income. Detailed information on self-exclusion and setting limits can be found on our Responsible Gaming page.

• If you experience a gambling problem, contact us immediately.
• Requests for temporary or permanent self-exclusion are always honored.
• The option to set financial limits is available on our platform.

We give the highest importance to the privacy of your personal information. Our full Privacy Policy is published separately and forms an inseparable part of these Terms. Please read the Privacy Policy page for details.

• Your data is protected with SSL encryption.
• Your personal information is not disclosed to third parties without your consent.
• In cases of legal obligation, we may be required to provide information to authorities.

The ben77 website, logo, design, software, content, and trademarks are the exclusive property of ben77. Copying, modifying, distributing, or using any part of this material for commercial purposes without prior written permission from ben77 is strictly prohibited.

ben77 will not be held responsible for the following:

• Loss caused by internet connection problems or third-party service failures
• Loss resulting from your own negligence or violation of these Terms
• Loss resulting from sharing your account credentials with a third party
• Any activity taking place outside the platform
• Indirect, incidental, or consequential damages

In the case of a technical error, ben77 will attempt to provide a fair resolution, but our total liability will in no case exceed the value of the transaction in question.

ben77 reserves the right to partially or fully amend these terms and conditions at any time. After any change, the "Last Updated" date on this page will be replaced. Continued use of the platform after a change constitutes acceptance of the new terms.

For significant changes, we will attempt to send a notification to your registered email, though this is not a legal obligation.

For any dispute or complaint, please first contact us via 24/7 live chat support or email ([email protected]). We aim to resolve all disputes amicably.

• We will attempt to respond within a reasonable time after receiving a complaint.
• In the case of technical disputes, the decision of ben77 management will be considered final.
• All disputes will be considered in light of these terms and conditions.

If you have any questions about these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: 24/7 (in Bengali)